I entered my password upon login, then the app freezes. And I fail to login. November 25, 2020 05:51 Updated Please confirm if it is improved or not by trying the following things.-Rebooting the device.-Changing the password. Related articles 【WebViewer】Let me know the URL for SMART CATALOG Web Browser edition. Video cannot be played. The message that says "Do you agree to the Terms of Use?" pops up repeatedly and screen does not change and fail to login. Region doesn’t appear. An error which says "Failed to retrieve the device certification by communicating with Apple" has appeared. And I failed to login.