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About content

  • Can't play the video on the app. (Black screen)
  • A video being played back is of poorer quality than the original.
  • The sound does not play during the playback of a video or audio file.
  • Content or a thumbnail is displayed in a color tone different from that of the original PDF (document), with a loss of an image, or as a blank page.
  • INDEX is incorrectly displayed.
  • Which browsers support the display provided by the hyperlink function (URL jump function) for authoring?
  • Is it possible to make an entry in a questionnaire offline?
  • Text is garbled when displayed by the application.
  • The character fonts of an Office file registered as content have been replaced with other fonts when displayed on the device.
  • A modification to content by authoring is not reflected in the content displayed on the device.
  • What is the password for content viewing permission?
  • There are some contents on "New Contents" list without "New badge".
  • I cannot view a content.
  • 【WebViewer】 It shows "Wrong URL." and failed to view the contents.
  • A part of contents or images turn bluish.
  • An HTML content does not appear.
  • When I have updated a content, the total number of the content differed and memo on the content have moved to the inadequate page.
  • Can I view the "Notes" or "Comments" that have created by Microsoft PowerPoint functions on SMART CATALOG?
  • A content has been published, but the content does not appear on the "New Contents" on the app.
  • What is the scope of search when I select "Body" as the searching condition?
  • Can I select multiple conditions when I perform a search for the content?
  • On the app, can I view the contents list in a tree structure by the group or the genre?
  • Can I copy bookmarks all at once?
  • How many memo can I create for a content?What is the maximum number of memo I can create on the app?
  • If I publish or private a content, when will the change be reflected on the viewer application?
  • When copying text with the text copy function and pasting it into an e-mail or memo, line breaks are not reflected, and all the sentences are shown in connected.
  • Contents do not appear on the app for Windows.
  • A site set to open on the Default browser can not be displayed.
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